IMAP Emails Not Showing Up On Their Own Thunderbird Support Forum

Run TB in safe mode (hold Shift when you launch TB) and see if it makes any difference. Note also that when you click Get Messages, only the currently selected account is checked; click the drop-down to check a specific account or Get All New Messages (Shift+F5). The setting isn't present for folders that are automatically checked, such as Inbox. See the attached picture for the Properties window for a user-created folder. If these methods do not work, then contact the support team of your email provider. So, here are the solutions you solve the problem of the IMAP folder not syncing.

Why IMAP Folder is Not Properly Syncing?

While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some precautionary steps. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want fix Outlook And office 365 errors 2025 a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. I access the IMAP servers from 3 different machines, and they all see the changes from each other.

Chosen Solution

I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages Fix Outlook and Office 365 Errors 2025 remain visible in the All Mail folder when accessed via webmail.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... It's usually not checked by default for IMAP to minimize network traffic.

• See the attached picture for the Properties window for a user-created folder.
• If you can, turn off IMAP, require 2FA, and use the native outlook client.
• This anomaly also occurs when using the hosting system (first type), using different names for inbound and outbound servers.
• Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly.
• I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.
• I would suggest that frequent changes to folder contents on multiple devices will make it go wrong.
• I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future.

My accounts in Mail app stopped to sync post update

I am also running QuickFolders and its the same nothing shows up on those tabs until i physically click on them. Ok so my mistake the Properties option is there when right FixTechGuide mailbox repair steps clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder. I right click a folder and Properties and it take me to attached windows. I don't see - 'When getting new messages...





Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. But many users run into the problem where their important IMAP folders are not syncing or stop updating. That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue.