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문의

2006.02.28 10:52

김시태 조회 수:10208

Some time ago, you informed us that you were interested in the 1200GTO German Equatorial Mount and placed your name on the notification list. These mounts are now well into production and we are offering them to the people, such as yourself, who have been waiting the longest.

We invite you to our web site www.astro-physics.com/products/mounts/1200gto/1200gto.htm for information and photographs of this terrific GO-TO mount. It features our highly acclaimed servomotor drive and intuitive, full-featured keypad controller with extensive databases. Be sure to review the various accessories that you may wish to purchase.

Price: $9,400 USD.

If you would like to order this mount, please contact us prior to 12 p.m. CST on Friday, March 10, 2006. A 50% deposit will be required at the time of your order. Do not include your credit card information in any e-mail you send. E-mail is not secure. Please call or fax to provide your number. If you wish to send a personal check, cashier's check or money order, it will not affect your place in line. However, you must let us know that you plan to order so that we reserve the earliest slot available to you, and then be sure your deposit is postmarked by the deadline date. If we have not heard from you prior to the deadline noted above, we will offer the mount to the next person on the notification list.

If you are not planning to order, please send us a quick e-mail or call so that we may contact the next person in line. If you would like to go back on the 1200GTO list for another time, please fill out the Online Notification Request form on our web site http://www.astro-physics.com/contacts.htm.

Estimated delivery will be scheduled beginning in June 2006 and will progress for several months. You will receive your estimated delivery month when you place your order. Please note that the remaining balance of this mount will be due prior to shipment.

We encourage you to order accessories for your mount as soon as you have decided on the items you need. We usually have sufficient quantities on hand for last minute additions to your order. However, we cannot guarantee that we will have the desired item in stock if you wait. If everyone orders at the last minute, we will not know the quantity of each item to have on hand. This is particularly true of the piers, since so many size options are available. A 50% deposit is required for any accessories that are ordered. For this, we will guarantee the current price at the time of shipment.

Unfortunately, the production runs for mounts and telescopes are planned separately and will be offered independent of one another. There is no way we can guarantee that if you order a mount now, you will be offered an Astro-Physics refractor this year as well. The same is true if you order a refractor later, you may not be able to order a mount at the same time. Each telescope (or mount) order will be delivered when it is completed, regardless of whether the corresponding mount (or refractor) is completed. We apologize for this policy; however can see no better way to deal with our difficult backorder situation.

We have decided that the only fair way to offer the mounts and refractors is by the date that each person expressed interest in a particular item on our notification list. Your position on one list does not correlate with your position on another.

If you have any questions, please give us a call or drop us an email to 12012@astro-physics.com

Sincerely,
Customer Service
Payment Options:

Payment options for US customers:
Additional order information at http://www.astro-physics.com/order_info/order_info.htm.
?Personal check, authorized debit from your bank, cashier's check or money order. Please let us know by e-mail or phone that you plan to send your deposit and we will reserve a scope for you. The letter with your deposit must be postmarked by the deadline date specified above in order to confirm your order.

?Discover, Visa or MasterCard. Do not include your credit card information in any e-mail you send. Our e-mail server is not secure. Please call or fax to provide your number. Please remember that if you place your deposit on a credit card and cancel your order at a later date, we must apply your refund back to the same credit card. This is one of the reasons we encourage you to make your deposit by check.

Payment options for international customers:
Additional order information at http://www.astro-physics.com/order_info/order_info.htm

?International bank draft in US dollars, drawn on a US bank. Please let us know that you plan to send a bank draft and we will reserve a scope for you. The letter with your deposit must be postmarked by the deadline date specified above in order to confirm your order.

?To wire directly to our account, use the following instructions:
Wire payment in U.S. dollars to Alpine Bank of Illinois, 1700 N. Alpine Road, Rockford, Illinois 61107 USA, ABA Routing Number 071923307 for further credit to Astro-Physics Account #012-855-4. Include your name and the name of your bank and a note stating, "notify beneficiary upon receipt of funds."
If you wire your payment, please add $20 to cover the additional charges applied by intermediary banks.

?Discover, Visa or MasterCard. Do not include your credit card information in any e-mail that you send. Our e-mail server is not secure. Please call or fax to provide your number. For international orders, we require a photocopy of the front and back of the card and additional information. Please refer to our website http://www.astro-physics.com/order_info/intl_cust.htm for further details. Please remember that if you place your deposit on a credit card and cancel your order at a later date, we must apply your refund back to the same credit card. This is one of the reasons we encourage you to make your deposit by international bank draft or wire.
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